Legal

Privacy Policy

Last updated: April 2026

Overview

This Privacy Policy governs the internal data automation tools and services built and operated by Redfearn Ops & AI. By using any service provided by Redfearn Ops & AI, you agree to the terms described in this policy.

Data Collection

Redfearn Ops & AI builds automation systems that process data on behalf of its clients. The nature of data collected depends entirely on the specific system deployed and is governed by the agreement between Redfearn Ops & AI and the individual client.

Where personal data is processed, it is done solely for the purposes of delivering the contracted automation service—such as order processing, customer query handling, or internal knowledge retrieval.

Data Use

Data processed through Redfearn Ops & AI systems is used exclusively to provide the contracted service. We do not use client data for any secondary purpose, including model training, analytics, or service improvement, without explicit written consent.

Data Sharing & Sale

We do not sell, rent, share, or distribute client data to any third party under any circumstances. Data is treated as strictly confidential and remains the property of the client at all times.

Data Storage & Security

All data processed by Redfearn Ops & AI systems is stored in infrastructure designated by and agreed with the client. Appropriate technical and organisational measures are in place to protect data against unauthorised access, loss, or disclosure.

Data Retention

Data is retained only for as long as is necessary to fulfil the contracted service or as required by applicable law. Clients may request deletion of their data at any time by contacting us directly.

Your Rights

Depending on your jurisdiction, you may have rights regarding access to, correction of, or deletion of personal data held within systems operated on your behalf. To exercise any such right, please contact us using the details below.

Contact

For any privacy-related enquiries, please contact:
chris@chrisredfearn.tech